Simplify. Automate. Share.
5 Whys, 8Ds and A3s.
Simplified. Automated. Shared.
Effective and powerful software to manage and control the problem solving process internally and with your customers and suppliers.
Better Collaboration
Scalable & Flexible
Secure (Cloud or on-prem)
Customizable
Seamless Interfaces
Integrated Data Sharing
With the Right Tool, Great Things Can Happen
Our web based tool makes root cause analysis easier for your teams and management so they can focus on problem solving, instead of managing a manual or complex tool. This improves internal efficiency, customer satisfaction and supplier quality, saving time and lowering costs.
All-In-One Solution
Manage your problem solving process from start to finish across all sites and departments on a single platform. Work directly on problems with customers and suppliers.
Global Visibility
Look-across all problem solving data globally with a few clicks. Understand what's going on at a high level, then dive into the details.
Tracking and Organization
Keep track of problems, due dates and action assignments. Use email notifications and escalations to ensure folks are staying on task.
Workflows That Work
Customize PHRED to reflect the way your teams currently work. Seamlessly integrate PHRED with other software tools to pass data back and forth and minimize manual data entry.
Trusted Among Industry Leaders Since 1991
We have extensive experience in making problem solving work in global corporations. Our flexible system design accommodates multiple industries and use cases. Create the system that you need, without all the extras that you don't.
What Our Clients Say
"Our customers supply the automotive and aerospace industries so they're very demanding. Complaints have become opportunities to work with the customer and show them that we care."
Kevin H.
"We can track the cost of complaints in material, transportation, and scrap. These numbers get people’s attention and have brought on change."
Kristen H.
"Our old system was manual on Excel. We transferred that template into PHRED and hit the ground running. Having a automated system on the web is much more efficient and keeps my teams on task."
Mark S.
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Enterprise or per user license
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Month by month or long term
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SaaS, no IT involvement needed
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Cloud or on-premise
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User support included