Why Corrective Actions Stall
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Actions live in emails, meeting notes and spreadsheets, so nobody owns the full list.
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Due dates pass quietly until a customer or auditor asks.
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Fixes get closed without proof they worked, and the problem can come back.
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Getting an accurate CAPA status report is difficult.
Everything You Own on One Screen
Log in and your home page shows exactly what needs your attention: your open problems, open actions, actions due soon, overdue items and anything due today. Update an action right from the home page without even opening the full 8D. Start a quick Problem ID for a smaller issue, or a full-blown 8D when it needs thorough root cause analysis.
The CAPA Process, From Problem to Verified Fix
Log the problem
Capture what happened, where, and what it is costing you.
Contain it
Protect the customer with containment actions and a built-in checklist.
Find the root cause
Work through 5 Whys and a fishbone view until the cause is confirmed.
Assign corrective and preventive actions
Every action gets an owner, a due date and a status.
Verify and Close
Record how the corrective action prevents recurrence and how you'll monitor it in the future.
Prove Corrective Actions Worked
Closing a single action isn't the same as fixing the problem. PHRED asks how you verified that all the corrective actions together prevent recurrence and how you'll confirm the problem stays fixed, such as adding it to a periodic audit. Lessons learned are saved with the problem, so the next team can start with your findings.
CAPA Visibility for Quality Managers and Directors
Completion Rates and Workload
The action summary shows open work per person, actions by type and your overall completion rate across plants, departments and regions.
Scheduled Summaries
Weekly or monthly emails show managers every open item in their area, without logging in.
Overdue Actions, Sorted by Person
See who is behind and by how long, then send each person a reminder in one click.
Audit-Ready Corrective Action Records
ISO 9001, IATF 16949 and AS9100 all expect documented, traceable corrective actions. PHRED keeps the complete history of every problem, from containment and root cause to verified fix, so the evidence auditors need is ready when they ask.
One CAPA System for Every Source of Problems
Each type of problem gets its own form designed by you so it only includes relevant fields. Examples include customer complaints, supplier issues, internal audit findings, machinery problems and internal nonconformances. You can create as many of these forms as you need and they all proceed through the same corrective action process.
Proven in the Field
Manufacturer Enhances Problem Solving & Knowledge Sharing
Tackled an estimated $1.3M a quarter lost to repeat problems
Getting Started is Simple
Step 1: Consult
Show us your current CAPA forms, spreadsheets and pain points.
Step 2: Build and Implement
We replicate your process in PHRED, so training is minimal.
Step 3: Optimize
We keep refining the system as your needs change.
Corrective Action Software FAQ
What is CAPA?
CAPA stands for corrective and preventive action. Corrective actions remove the cause of a problem that has already happened. Preventive actions stop a potential problem before it occurs. Quality standards such as ISO 9001 and IATF 16949 require documented corrective action when problems occur.
What does the corrective action software do?
The corrective action software gives every action an owner, a due date and a status, sends reminders, flags overdue work, and keeps the full history from problem to verified fix in one searchable place instead of spreadsheets and email.
What is the difference between containment and corrective action?
Containment protects the customer right away, for example by putting suspect product on hold. Corrective action removes the root cause so the problem does not come back. PHRED tracks both, plus investigation and preventive actions, on every problem.
Can PHRED help us prepare for ISO 9001 and IATF 16949 audits?
Yes. PHRED keeps a complete record of each problem, its root cause, its actions and how the fix was verified, so the corrective action evidence auditors ask for is easy to find.
Does PHRED work with 8D and A3?
Yes. Corrective actions live inside whichever method your team uses, including 8D, A3, 5 Whys or your own custom workflow.
Is our data secure?
PHRED is SOC 2 and ISO 27001 certified and supports single sign-on (SSO).